Privacy Policy

www.hammerheadarmor.com is committed to protecting the rights of all visitors to www.hammerheadarmor.com. We are committed to keeping your personal information secure and have created this privacy statement to share our information gathering and dissemination practices for this website.

Information Collection and Use

We will protect your information, and will not release your name, email address or other personal information to any advertiser, merchant, or other third parties not related to www.hammerheadarmor.com without your permission. We will not give, sell, share, rent, or trade information to others in ways different from what is disclosed in this statement. www.hammerheadarmor.com stores its records in the United States. www.hammerheadarmor.com is the owner of the information collected on this website.

Links to Other Sites

The www.hammerheadarmor.com website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other websites. When leaving our website, be sure to read the privacy statements of each website that collects personally identifiable information. Our privacy statement applies solely to information collected on the www.hammerheadarmor.com website.

Security

www.hammerheadarmor.com has security measures in place to protect the loss, misuse, or alteration of customer information stored on our systems. We use industry standard procedures and processes, such as firewalls, encryption, token authentication, application proxies, and monitoring technology to track abuse of our network and its data. When you submit information about yourself to www.hammerheadarmor.com over the internet, the information may travel over many systems that are not under the control of www.hammerheadarmor.com. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate and typical physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All employees, contractors and other companies engaged by www.hammerheadarmor.com for work that involves access to personal information are contractually required to keep the information confidential and not to use it in any way other than what is necessary to perform their work for www.hammerheadarmor.com.

Cookies

The use of cookies is an industry standard, and most websites use them to provide useful features for you, such as saving your password so you don’t have to re-enter it each time you visit a website. www.hammerheadarmor.com may use cookies to deliver content specific to your interests, for statistical purposes, or to make sure you don’t see the same ad repeatedly. Most Internet browsers are initially set up to accept cookies. You can set your Internet browser to refuse cookies, but you may not be able to take full advantage of a website if you do.

IP Address

An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. Your IP address does not contain your name but does provide additional demographic information. www.hammerheadarmor.com does not release IP addresses to advertisers or third parties. We use your IP address to help diagnose or detect problems with our server, for security reasons, to conduct system administration and site analysis, and to administer our website. Any demographic information collected from your IP address is separated from your name and email address to protect your privacy.

Notification of Changes to the Privacy Policy

The www.hammerheadarmor.com Privacy Policy may be updated to increase our users’ privacy protection or to improve our information practices. If there are changes made in the future, the changes will not affect information already collected. Any changes to the www.hammerheadarmor.com Privacy Policy will be available on this page for users to review.

Warranty

All claims must be initiated by contacting Hammerhead™ Armor warranty department within 30 days of defect discovery. Hammerhead Armor’s warranty department can be reached at (601) 764-4121 and must be contacted before a claim is filed. Customer service hours are 7:00 A.M. – 4:30 P.M. (CST) Monday – Friday.

Hammerhead Armor products are warranted for one year from date of purchase against any manufacturing defects limited to the replacement or repair of the product(s) and non-transferable. The warranty does not cover defects caused by improper installation, intentional damage, misuse, product modifications or normal wear and tear that occurs after purchase. Any warranty claims must include the invoice or original order number and product from the initial purchase.

All warranty considerations must be communicated to Hammerhead Armor PRIOR to any work being done. A claim number must be assigned to each case in order for any warranty coverage to be considered.

*Note: Damaged product(s) from warranty claims must be returned to Hammerhead Armor within 30 days of product replacement; otherwise product will be billed to customer. To schedule the pickup of a damaged product, please notify Hammerhead Armor when the damaged product is

Returns

If you are not completely delighted with your Hammerhead™ Armor purchase, we will gladly accept returns within 10 business days from receipt.

• All returns must be initiated by contacting Hammerhead Armor customer service so a Return Goods Authorization (RGA) number can be issued.
• Unused products, in resalable condition, must be returned in original packaging and include all packaging materials. The RGA number should be displayed on the outside packaging in visible letters. Please include a copy of the original invoice in the package. Returned products shipped freight collect to Hammerhead Armor will be refused.
• Customers will be charged a 15% restocking fee and are responsible for return shipping charges.
• Original delivery fees will not be refunded unless an error occurred on Hammerhead Armor’s part in the shipment of your order. Please note it is your responsibility to inspect all orders prior to acceptance. If the order arrives damaged, refuse the shipment.

**NOTE: All SALE purchases are FINAL. Returns/exchanges on sale merchandise will not be accepted. Custom (non-standard production) orders are NOT eligible for return; this includes, but is not limited to, any modifications made after shipment of the product.

Hammerhead Armor customer service can be reached at 855-HHTOUGH and must be reached before returning orders. Customer service hours are 8:00 A.M. – 5:00 P.M. (CST) Monday-Friday.

Cancellations

• Hammerhead™ Armor’s customers will not be charged a cancellation fee on orders for current year model production products.
• Orders for non-current year model production products will be charged a $100 cancellation fee.
• All cancellations must be made prior to shipment.

**NOTE: Custom orders are NOT eligible for cancellation after 24 hours of original order placement.